Privacy Policy

Effective date: March 3, 2026

San Carlos Verified Listings (“we,” “the Site”) is a local home services directory serving homeowners in San Carlos, Belmont, and surrounding communities. This Privacy Policy explains what information we collect, how we use it, and your rights.

Information we collect

Information you provide:

• Email address or phone number when you subscribe to updates, request a Contractor Report, or submit a contact form
• Contractor name, project details, or other information you voluntarily include in a form submission

Information collected automatically:

• Basic usage data through site analytics tools (page views, referral sources, browser and device type)
• Standard web server logs (IP address, timestamps, pages visited)
• Cookies set by analytics tools (see Cookies section below)

How we use your information

• To respond to inquiries, form submissions, and Contractor Report requests
• To send updates and notifications you subscribed to
• To operate, maintain, and improve the Site
• To detect and address technical issues or abuse

Cookies and analytics

This Site uses web analytics tools that set cookies on your browser to collect aggregate usage data. You can disable cookies through your browser settings. Doing so will not prevent you from browsing or using the Site.

Information sharing

We do not sell your personal information.

We may share information with:

• Service providers — Third-party tools we use to operate the Site (hosting, analytics, email delivery). These providers process your information only to perform services for us.
• Legal requirements — If required by law, regulation, or court order, or to protect the rights, safety, or property of users or the public.
• Business transfers — In the event of a sale or transfer of the Site, your information may transfer as part of that transaction.

Retention

We retain submitted information for as long as reasonably necessary to operate the service, respond to requests, maintain business records, and comply with legal obligations. You may request deletion at any time (see Your Rights below).

Your rights (California residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to:

• Know what personal information we have collected about you
• Delete personal information we hold about you (subject to certain exceptions)
• Correct inaccurate personal information
• Opt out of the sale or sharing of your personal information — we do not sell personal information
• Non-discrimination for exercising these rights

To exercise any of these rights, email [email protected]. We will respond within 45 days.

Children’s privacy

This Site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted information through the Site, contact us and we will delete it promptly.

Changes

We may update this Policy as the Site and services evolve. Material changes will be reflected in a revised effective date at the top of this page.

Contact

Questions about this policy? Email [email protected].